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Returns Policy

Thank you for shopping at East Riding Engraving.

If you are not totally satisfied with any products that have not been engraved or customised, you can return them within 14 working days for a refund.

It is your responsibility to return purchases unused and in the same condition with original boxes and packaging.

The cost of return will be paid by you and non-refundable. Proof of posting will be needed.

If your return is approved we will initiate a refund to your credit card or original method of payment.

Faulty, incorrect or damaged items will be replaced or refunded but we must be notified by email or telephone within 48 hours of any problems. Should there be a problem on our behalf, we will do our best to put this right, in the most cost effective way.

Contact us at [email protected] if you have any questions.